Electricity 101

How to Choose the Right Electricity Provider in Texas

By
Gexa Energy
April 26, 2023
|
6
minutes read
By
Gexa Energy
Publication Date:
March 8, 2024
Last updated:
August 19, 2024

Choosing an energy provider in Texas can be daunting, especially with so many options in the state’s deregulated market. Whether you’re new to Texas or looking to switch providers, this guide simplifies the process. We’ll help you understand how to choose retail electricity providers, what to consider when comparing plans, and how utilities work in Texas.

{{CTA-Plans}}

Texas Electricity Basics

Understanding the fundamentals of Texas electricity is crucial before you start comparing providers. Here’s an overview of how the system works:

Public Utility Commission of Texas (PUCT)

The PUCT regulates the state’s electricity market and ensures that customers have access to reliable, reasonably priced electricity. They also handle consumer complaints and enforce regulations to protect customers.

Electric Reliability Council of Texas (ERCOT)

ERCOT manages the flow of electricity to millions of homes and businesses in Texas. It ensures that supply meets demand and maintains the reliability of the grid. ERCOT is responsible for scheduling power on the grid and maintaining system reliability.

Power to Choose (PTC)

PTC is an official website managed by the PUCT where consumers can compare different retail electricity plans and providers in Texas. It’s a useful tool to see all your options in one place. Use filters to narrow down plans based on your specific needs like green energy or fixed rates.

Transmission and Distribution Utilities (TDUs)

TDUs are responsible for delivering electricity to your home. They maintain infrastructure like power lines and are your point of contact for outages and repairs. TDUs in Texas include Oncor, CenterPoint, Texas-New Mexico Power , Lubbock Power and Light, and AEP Texas.

Retail Electricity Providers (REPs)

These companies sell electricity plans to consumers. REPs buy electricity in bulk and compete with each other, offering various plans and prices. Some well-known REPs in Texas include Gexa Energy, Reliant Energy, and TXU Energy.

What You'll Need Before Starting

Before diving into the world of Texas retail electricity providers, gather the following information to make your search efficient:

  • Your Current Electricity Usage: You can find this on past bills. Knowing your usage in kilowatt-hours (kWh) helps in comparing plans accurately. Alternatively, you can use your Smart Meter Texas data.
  • Desired Contract Length: Decide if you want a month-to-month plan or a longer contract.
  • Home Details: The size, type, and energy needs of your home.
  • Special Requirements: Any preferences such as green energy sources or flexible payment plans.

Finding This Information

  • Electricity Bills: Check past bills for usage details.
  • Home Specifications: Note the square footage and type (apartment, house, etc.).
  • Energy Preferences: Consider if you want renewable energy options.

How to Shop for Electricity in Texas

Choosing a retail electricity provider in Texas involves understanding various factors that influence your decision. For example, would you prefer fixed-rate vs variable price or month-to-month plans? Here are some key considerations:

Price Structure

  • Fixed Rates: Fixed-rate plans offer price stability because the price per kWh remains constant. These are ideal for budgeting as you know what to expect each month.
  • Variable Prices: Variable-price plans fluctuate with the market, which can lead to savings or higher costs depending on the market conditions. These are suitable if you can tolerate some risk in exchange for potentially lower prices.

Detailed Comparison of Plan Types

  • Time-of-Use Plans: Prices vary based on the time of day. These plans can save you money if you can shift your usage to off-peak times.
  • Free Electricity Plans: Plans that offer free electricity during certain hours or days, typically during off-peak times. These can be beneficial if you can shift your usage to these periods.
  • Solar Buyback: Programs where you can earn credits on excess electricity generated by your solar panels. This can help offset your electricity costs.

Contract Length

  • Short-Term Contracts: Month-to-month or six-month contracts offer flexibility but may come with higher prices. Good for temporary housing or those unsure about long-term commitments.
  • Long-Term Contracts: One to three-year contracts often provide lower prices but require a longer commitment. Ideal for homeowners or those planning to stay put for a while.

Renewable Energy

If sustainability is important to you, look for providers offering green, renewable energy plans. This can help reduce your carbon footprint. Gexa Energy can help you customize your energy plans with solar, EV, and smart thermostats.

Customer Service

Ensure the provider has a strong reputation for addressing concerns promptly. Check customer reviews and ratings and ask people you know to gauge their service quality and reliability. Consider aspects like response time, availability, and how they handle disputes.

Fees and Penalties

Be aware of hidden fees or early termination penalties. Read the fine print to avoid surprises. Look for details on monthly fees, connection charges, and any penalties for switching providers before your contract ends.

Tips for How to Choose an Electricity Provider in Texas

Choosing the right provider involves comparing various plans and asking yourself key questions.

Compare, Don’t Settle

Using your pre-gathered information, shop for electricity in Texas to compare providers and their offerings. Consider the variety of plans each provider offers. Some Texas retail electricity providers, like Gexa Energy, provide a range of plans so you can choose one that aligns with your energy usage habits and environmental values.

Key Questions to Ask: How to Choose Electricity Providers 

  • Fixed or Variable Price?: Decide if you want a stable price or one that fluctuates with the market.
  • Renewable Energy?: Do you want your electricity to come from renewable sources?
  • Monthly Budget?: Determine how much you can afford to spend on electricity each month.
  • Contract Length?: How long are you comfortable committing to a contract?
  • Average Monthly Usage?: Know your typical electricity consumption to find the best plan.

Leverage Online Resources

Utilize online platforms and forums to read reviews and learn more about Texas electricity markets. Websites like Power to Choose, Yelp, and Reddit can offer insights from real customers.

Know Your Terms

Before finalizing, ensure you’re aware of every stipulation in your contract. Don’t hesitate to ask questions or seek clarity. Understanding terms like "base charge," "early termination fee," and "usage credits" can prevent future misunderstandings.

Common Pitfalls to Avoid

  • Ignoring the Fine Print: Always read the contract thoroughly.
  • Focusing Only on the Price: Consider all aspects of the plan, not just the price per kWh.
  • Not Considering Your Usage Pattern: Choose a plan that matches your typical usage.

Moving to Texas or Switching Plans?

If you’re new to the state or considering switching plans, there are some key points to consider:

New to Texas?

Familiarize yourself with the unique nature of Texas’ electricity market and understand your rights and responsibilities as a consumer. Before you set up electricity in your home, thoroughly research to ensure you’re getting the best rates.

Switching Plans

If you’re already in Texas and looking to switch providers, review your current contract for any early termination fees. Compare new plans and providers to find one that better suits your needs. Some providers offer special promotions or discounts for new customers, so it’s worth shopping around.

How to Switch Providers

  1. Check Your Current Contract: Look for any early termination fees.
  1. Compare New Plans: Use resources like Power to Choose to compare plans.
  1. Notify Your Current Provider: Inform them of your decision to switch.
  1. Set Up New Service: Coordinate with your new provider to ensure a smooth transition.

FAQs About How to Choose Electricity Providers in Texas

Who Provides Electricity to My Address?

The TDU, or utility company in your region, is responsible for the infrastructure that delivers electricity to your address. Their role remains consistent, irrespective of which REP you choose.

Do I Have a Choice of Energy Provider?

While most Texans can choose from a variety of electricity providers, some cities don’t offer this choice. These include Austin, San Antonio, El Paso, Beaumont, and The Woodlands, which have municipal or co-op electricity services.

What Are the Best Electricity Providers in Texas?

Gexa Energy is among the leading electricity providers, with various plans to suit different needs. Other notable providers include Reliant Energy, TXU Energy, and Direct Energy. It's beneficial to compare prices and reviews of multiple providers.

How Long Are Electricity Service Contracts?

Typical electricity contracts range from month-to-month to three years. If you’re on a one-year lease in your home, you may not want to lock into a multi-year contract. Consider your long-term plans and flexibility needs when choosing contract length.

Understanding Your Electricity Bill

Electricity bills can be confusing. Here’s a breakdown of common charges:

  • Energy Charge: The cost of the electricity you use.
  • TDU Delivery Charge: Fees charged by the TDU for delivering electricity.
  • Base Charge: A fixed monthly fee that some providers charge.
  • Taxes and Fees: Additional government-mandated charges.

Consumer Rights and Protections

Consumers in Texas have rights, including:

  • Right to Privacy: Your personal information must be kept confidential.
  • Right to Fair Treatment: You are entitled to non-discriminatory service.
  • Right to Information: Providers must give you clear and accurate information about their plans and services.
Choose The 100% Green Electricity Plan That's Right For You.
VIEW PLANS
Choose The 100% Green Electricity Plan That's Right For You.
VIEW PLANS
Find the right electricity plan for your business
REQUEST A QUOTE
Save on Nighttime EV Charging
VIEW PLANS
Interested In Solar? We Can Help With A Free, No Obligation Quote.
Request a Quote
Interested In Solar? We Can Help With A Free, No Obligation Quote.
Request a Quote
Pick your best Electricity plan
Shop Plans
Save on Nighttime EV Charging
VIEW PLANS
Interested In Solar? We Can Help With A Free, No Obligation Quote.
Request a Quote
Save Up To 23% On Heating And Cooling Costs With Sensi™ Smart Thermostats.
VIEW PLANS
Save Up To 23% On Heating And Cooling Costs With Sensi™ Smart Thermostats.
VIEW PLANS
Earn unlimited solar credits to pay off your energy bill with our buyback plan!
VIEW PLANS

More Electricity 101 recommended articles

Explore other categories

Gexa Energy purchases renewable energy credits (RECs) from renewable generation resources throughout North America to match 100% of the energy sold under your electric plan. The RECs Gexa purchases represent the renewable attributes of power generated from a variety of renewable energy sources, including, but not limited to, the sun, wind, geothermal, hydroelectric, wave or tidal energy, and biomass or biomass-based waste products, including landfill gas.